We’re here to provide you with all the information you need. Please send us a message, and we’ll get back to you within 24 hours. Alternatively, if you prefer, let’s arrange a video call for a more in-depth discussion.
We understand these are uncertain times and want to make sure you feel confident about your options if your plans change.
Cancellation policies are an integral part of our service. If the need arises to cancel your reservation, please note that charges may apply. For Private Tours, cancellations are accepted up to 48 hours prior to the scheduled start time, with a full refund of the tour cost (excluding non-refundable monument entrance fees). However, Shared Tours are not refundable under any circumstances once booked. In the case of Day Trips and Tour Packages, cancellations made up to 35 calendar days prior to the departure date will receive a full refund of the package cost (excluding non-refundable monument entrance fees)
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